3D Printer Operator / Application Support Specialist (m/f/d)

Permanent employee, Full-time · Berlin

Your mission

Shape the future of industrial 3D printing with us!
BigRep is a global leader in large-format FFF 3D printing, headquartered in Berlin. At our Application Center, we operate a fleet of industrial 3D printers for production services (3DPartLab) and perform demanding benchmark prints for customer applications.
To strengthen our PARTLAB EMEA Team, we’re looking for a motivated 3D Printer Operator / Application Support Specialist (m/f/d) who will take charge of customer print jobs and support our Application Engineering team in high-temperature printing projects. You will be responsible for the following exciting tasks, among others:

Operate and maintain BigRep’s large-scale 3D printers as part of our internal production service (3DPartLab).
Prepare and post-process print jobs for customer projects, including slicing, file optimization, and surface finishing.
Communicate directly with customers regarding part requirements, timelines, and technical feasibility.
Closely collaborate with our Application Engineering team to support benchmark printing and material testing for high-temperature applications.
Document and analyze print results, and contribute to internal testing and R&D efforts.
Keep the printer fleet in top shape, coordinating with our service team for maintenance and upkeep.

Your profile

Hands-on experience with FFF or other 3D printing technologies.
Strong technical understanding of materials, print processes, and industrial equipment.
Experience with high-temperature polymers (e.g., PPS, PEKK, CF-PA) is a plus.
You are detail-oriented, self-driven, and motivated by producing top-quality prints.
Good knowledge of CAD tools (e.g., Fusion 360, SolidWorks, Rhino) is required.
Good communication skills and customer-facing confidence.
Fluency in English and German is required.
Basic knowledge of Salesforce is beneficial.

If you can imagine yourself in this role, here are some other reasons why BigRep is the place for you:

A collegial and appreciative corporate culture that brings people with and without a technical background together through the fascination of 3D printing and its possibilities
As a growing company with solid funding, our team members have many opportunities to build and grow their careers.
Our offices are located in Kreuzberg, in the heart of Berlin, in a pleasant neighborhood with a mix of schools, residential buildings, and businesses. We prefer to work together physically and would like you to be in the office frequently.
Choose one of our benefits: Urban Sports Membership, RegionalHero Card, or BVG Ticket.
We have an international team with BigReppers from more than 20 countries, and English is the company language.

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About us

BigRep is an international 3D printing company. In addition to large-format 3D printers produced in series, BigRep is continuously developing comprehensive complete solutions for integrated, additive manufacturing systems as well as a wide range of printing materials on an open choice basis. The portfolio currently includes six large-format industrial 3D printers. BigRep GmbH, founded in 2014 and headquartered in Berlin, has offices in Boston and Singapore and, since the merger with HAGE 3D in 2024, in Graz and Obdach. BigRep currently employs around 100 people.

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Your application!

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